Designed for frontline professionals. Close more sales, fine-tune customer service skills, and improve communication.
Certified Travel Associate (CTA) STUDY GROUP Course Cost: $99 If you've been thinking of becoming a CTA, now is the perfect time to enroll as a new CTA study group will be starting October 01. These nine sessions will provide an excellent way for you to review the core courses, interact with fellow candidates, stay motivated and prepare for the final test.
The sessions are open to all CTA candidate as well as current CTAs who would like a fresher on the core concepts of the program including selling and customer service.
The sessions will cover the eight core courses as well as a test preparation session. The study group is designed for those enrolled in the CTA program or those thinking about enrolling soon.
The nine-week series is affordable priced at $99 and space is limited. Each session will start at 1:00pm CST.
February 11: Introduction to CTA and Business Writing February 25: Interpersonal Communication March 10: Selling Special Interest Travel March 24: Touring the World April 14: Understanding Customer Needs April 28: Customer Focused Selling May 12: Professionalism at Work May26 : Customer Service June 09: Review and Test
